• How does the induction speaker mode work?

  Place your phone so its built‑in speaker lines up with the sensor area on the stand; the device picks up the phone’s audio magnetically and amplifies it without Bluetooth or cables.

• Can I also use Bluetooth with this speaker?

  Yes; you can switch to Bluetooth 5.3 mode to stream audio wirelessly from up to about 10 m away when your phone is not sitting on the stand.

• Does it charge my phone while I use it?

  Yes; the built‑in power bank (around 5000 mAh on similar models) lets you plug in your phone via USB for emergency charging while you listen.

• Which devices are compatible?

  It works with most smartphones and small tablets (roughly 4–13"), including iPhone and Android models, as long as they physically fit on the stand.

• How do I get the best sound quality?

  Turn the speaker on, set your phone volume to at least 50%, and align the phone’s speaker directly over the induction sensor; for louder or more stable sound at a distance, use Bluetooth mode instead.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.