• Is the drone easy for beginners to use?

  Yes! With features like one-key takeoff/landing, headless mode, and 3 speed settings, it's beginner-friendly while still offering advanced functions for experienced users.

• Can I use it indoors?

  Yes, the MetaDrone is designed for both indoor and outdoor use. Just be sure the indoor space is large and clear of obstacles.

• What devices can control the drone?

  The drone is APP-controlled and works with most iOS and Android smartphones via Wi-Fi. Simply download the compatible app to access camera features and flight controls.

• What happens if the drone flies out of range?

  The drone will automatically return to its last connected point or land safely. However, always fly within the recommended 150-meter control range.

• How do I charge the drone?

  Charging is done via the included USB cable. Simply connect the battery module to a USB power source. A full charge takes about 60 minutes.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.