Any online purchase can be returned to our site within 30 days of delivery. A refund will be issued to your original method of payment. We are happy to issue a full refund for your purchase, however, you will be required to cover the cost of shipping your return.
- Get your Return Authorization number (Fill out the form above, and we’ll email you an RA number within 48 business hours. If your return qualifies for return shipping, we will also provide a shipping label).
- Repackage your item (along with its original packaging and all required accessories). Seal the box and write your R.A. number in large numbers on the outside of the box. You can use the shipping company and service level of your choice to return your order.
- Ship it back! Once your return is received, our returns team will process it and issue a refund to the original form of payment.
*Unfortunately we cannot accept online returns in-store at this time.
In-Store Returns & Sameday Return Policy
Showcase guarantees products are free from manufacturer defects for 30 days after purchase with a valid receipt unless otherwise noted on your receipt.
If your product is found to have a manufacturer defect, Showcase will issue an exchange or store credit. Please contact us for more details.Click here for our Showcase Store Locations.
PLEASE NOTE: Our refund policy for in-store purchases differs from our online return policy.
Unfortunately, we cannot accept returns or exchanges on sanitizer, masks, gloves, face shields, wipes or other PPE for hygienic reasons.