Shipping to Alberta is temporarily unavailable. The ongoing Canada Post strike which caused an industry-wide shipping bottleneck, as other carriers attempt to absorb the backlog.
We are actively working with our shipping partners to resolve this issue as quickly as possible. Our team is committed to re-enabling Alberta shipping to ensure a smooth experience for our customers.

Free Shipping Options

• Free Standard Shipping - No Minimum
• Free shipping excludes extended delivery and handling fees.
• Availability of free shipping may vary depending on your location, and in some cases, high freight costs may lead to order cancellations.
• This offer is subject to change or cancellation at any time.
• Please see below for Extended delivery fee options 

Extended Delivery Fees

• Extended Delivery Handling fees apply in regions distant from major sort facilities, impacting the base shipping cost.
• Additional handling fees may apply for Extended Delivery. 
  
  

 

Payment Processing

• Credit cards charged immediately upon order placement; billing address verified with financial institution.
   

Changing Your Order

• Efforts made to accommodate changes; no guarantees for changes after business hours before shipment.
   

Order Processing

• Orders processed within 1 business day; delivery times vary (1-10 business days for standard).
• Shipping occurs from the Toronto Warehouse Monday - Friday; weekend orders processed the following business day.
   

Pre-Orders

• Handling fees for orders combining in-stock and pre-order items, in addition to shipping or extended delivery fees.
   

Tracking Your Order:

• Our shipping service may subcontract to affiliate carriers in rural areas; incomplete tracking details can be resolved through customer care.
    

Statutory Holidays and Delivery

• No deliveries on Statutory Holidays; Express shipments on these days delivered the following day.
   

Delivery to PO Boxes, APOs, and FPOs

• Oversized items cannot be shipped to PO Boxes, APOs, or FPOs; provide a physical delivery address for guaranteed delivery.
   

Shipping Restrictions

• Orders not processed for freight forwarders, distribution centers, warehouses, airports, or hotels.
   

International Orders

• Visit the US website for orders within the United States.
   

Taxes

• Orders taxed according to provincial tax codes at the delivery address.
   

No Duties

• No duties, tariffs, or surprise shipping fees on orders.