• How does the sleep speaker work?

  Place the speaker beneath your pillow and connect it to your phone through Bluetooth. Its 16 mm bone-conduction driver sends sound through the pillow, creating a close, personal listening experience.

• Is it comfortable for side sleepers?

  The speaker has an ultra-thin 16 mm profile designed to sit discreetly beneath a pillow. For the best comfort and sound, position it beneath the area closest to your ear.

• Can my partner hear the audio?

  The speaker keeps sound more localized than a phone or nightstand speaker. Listening at a moderate volume helps reduce sound spreading across the room.

• What can I listen to through Bluetooth?

  You can stream music, podcasts, audiobooks, sleep stories and other audio from a Bluetooth-enabled phone or tablet. No dedicated app is required.

• Does it play sounds without a phone?

  Yes. The built-in sound mode includes three calming options: a gentle bell, birds chirping and flowing water.

• How do I connect it to my phone?

  Press and hold the M button to enter pairing mode, then select “P10” from your device’s Bluetooth menu. Once connected, you can stream audio wirelessly.

• How does the sleep timer work?

  Select a 30-, 60- or 90-minute timer to have the speaker turn off automatically. This lets you relax with audio without leaving it playing continuously.

• How long does the battery last?

  The rechargeable 200 mAh battery provides approximately 5–6 hours of playback, making it well suited to bedtime listening and timer-based use.

• How is it different from earbuds or a regular speaker?

  It provides personal bedtime audio without placing anything in or over your ears. Unlike a regular room speaker, it is designed to deliver sound from beneath your pillow rather than fill the entire room.

• How do I charge it safely?

  Remove the speaker from beneath your pillow before charging it through its USB-C connection. Charge it on a firm, uncovered surface using a suitable USB power source.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.