• Does the GoSealer need to preheat before use?

  No—this device features instant heat technology, so there’s no preheating required. It’s ready to seal as soon as you press down.

• What types of bags can it seal?

  The GoSealer works best with most thermoplastic food packaging, including chip bags, snack bags, freezer bags, and laminated or foil-lined packaging. It is not recommended for paper bags, cling film, or pure aluminum foil.

• How do I get the best seal?

  For best results, make sure the bag edge is clean and flat, then press lightly and slide steadily across. Use a slower motion for thicker bags and a faster motion for thinner ones to avoid melting.

• How long does the battery last?

  On a full charge (about 2–3 hours), the GoSealer can typically perform 100–300 seals, depending on the bag thickness and usage.

• What do the different sealing modes do?

  The 6 adjustable modes control the heat level and sealing time, allowing you to customize performance for different bag materials and thicknesses.

• Does it work as a cutter too?

  Yes! It features a built-in hidden cutter, allowing you to easily open bags cleanly and reseal them afterward.

• Can I mount or store it easily?

  Absolutely. The GoSealer has a magnetic back, so you can attach it to your fridge or any metal surface for easy access and safe storage.

• Will it work with all phone charger plugs?

  As long as the charger supports USB-C, it will work. You can plug it into wall adapters, power banks, or laptops.

• Can I use it continuously for long periods?

  It’s best to avoid continuous use for several minutes without breaks. Allow the device to cool briefly to maintain performance and safety.

• Does it replace traditional bag clips?

  Yes! Instead of clipping bags closed, the GoSealer creates an airtight seal, keeping food fresher for longer and reducing waste.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.