• How does this head massager work?

  It uses multiple soft silicone-tipped nodes that vibrate or rotate over your scalp to provide a 360° massage, helping relieve tension and promote relaxation by stimulating the skin and underlying muscles.

• How long should I use the massager in one session?

  Most electric scalp massagers are designed for short sessions of about 10–15 minutes at a time, which is usually enough to relax the scalp without causing irritation or fatigue.

• Can using a scalp massager help with hair growth?

  Regular scalp massage can increase blood circulation around hair follicles, which may support healthier hair growth over time, but it is not a guaranteed treatment for hair loss or medical scalp conditions.

• Is it safe to use on wet hair or in the shower?

  Many electric scalp massagers are meant for dry use only and should not be submerged or used in the shower unless the instructions clearly state that the device is waterproof; always follow the product’s safety warnings.

• Who should avoid using an electric head massager?

  People with open wounds, irritated or infected scalp, implanted medical devices like pacemakers, certain neurological conditions, or who are under medical treatment should consult a healthcare professional before use and stop immediately if they feel pain, dizziness, or discomfort.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.