• How long does the Cool Chill Waist Clip Fan run on a full charge?

  The Cool Chill Waist Clip Fan features a 1800mAh rechargeable battery that provides up to 5 hours of runtime, depending on the fan speed selected. The built-in LED screen shows the battery percentage, so you always know when it’s time to recharge.

• Can I use the fan while charging or use it as a power bank?

  Yes! The Cool Chill Fan can be used while charging and also functions as a USB power bank, allowing you to charge your phone or small devices through the USB-A output—perfect for workdays, travel, or emergencies.

• How can I wear or use the Cool Chill Waist Clip Fan?

  This fan is designed for versatility. You can clip it to your waist, wear it around your neck, or place it on a desk for hands-free cooling at home, at work, or on the go.

• How long does it take to fully charge?

  The fan takes approximately 3 hours to fully charge using the included USB cable.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.