• Can I use Lume Luxa in the shower?

  Yes. Lume Luxa is IP44 water-resistant, so it’s made for steamy bathrooms and daily splashes while creating relaxing shower ambiance.

• Can it be fully submerged in water?

  No. Lume Luxa is for splash use only. Do not soak it, place it underwater, or fully immerse it.

• How long does the battery last?

  Lume Luxa runs for up to 6 hours per charge, making it great for showers, baths, nighttime mood lighting, or self-care routines.

• How long does it take to recharge?

  Charging takes approximately 4–5 hours using the included USB-C cable.

• What comes in the box?

  The box includes 1 Lume Luxa lamp, 1 remote control, 1 USB-C charging cable, and 1 manual.

• Are batteries included for the remote?

  No. The remote requires 2 AAA batteries, which are not included.

• Can I use it without the remote?

  Yes. Lume Luxa has touch control directly on the lamp, so you can still operate it without the remote.

• Is it only for the shower?

  No. You can use it in the shower, bedroom, gaming setup, self-care corner, or anywhere indoors where you want relaxing colour and mood lighting.

• How big is the lamp?

  Lume Luxa measures approximately 31.7 x 12 x 12 cm / 12.5 x 4.7 x 4.7 in., so it’s compact enough for shelves, counters, and bedside spaces.

• What makes it different from a regular lamp?

  Lume Luxa combines everyday soft lighting with 16 colours, 4 lighting effects, remote control, and a removable shade for projection-style ambiance.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.