• What characters are included in the Chiikawa Friends 4 Figure series?

  The series features 8 pre-painted soft vinyl figures, including Chiikawa and the Beetle, Hachiware (Sports Cut), Rabbit (Ramune), Chestnut Manju, Secondhand Bookstore, and “got caught” versions of Chiikawa, Hachiware, and Rabbit.

• What is the size of each Chiikawa figure?

  Each figure measures approximately 60–70mm, fitting comfortably in the palm of your hand, perfect for collecting or display.

• Can I buy Chiikawa Friends 4 Figures in-store?

  Yes! They are available in-stock at any of our 150 Showcase stores in major malls near you, or you can order online for fast delivery.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.