PLEASE NOTE: Our refund policy for in-store purchases is different than our web refund policy. The policy for in-store purchases is printed on your receipt and posted in store. Orders purchased via curbside pickup or same day delivery method will need to be returned in-store.Click here for our Showcase Store Locations.
When purchasing online, please contact Customer Service for additional instructions and an RA (Return Authorization) number. Click here to get your RA number now. For items deemed to be defective by the Showcase Returns Department, you will be sent a prepaid return label. Please note that for all other returns, the customer is responsible for return freight charges.