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Free shipping on orders over $50
Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.
Refunds and exchanges are processed within 5 business days of receipt at our warehouse.
For more information on our online return policy, please click here. You can email our customer support team.
To submit a return request, please click here.
In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items.
Although earwax can help protect the ear canal from dirt, bacteria, and bugs, too much earwax can lead to a blockage and possible hearing gloss. Cleaning the ears with normal cotton swabs can end up being pushed too far into the ear canal causing potential damage. The Twist Swab Earwax Remover is designed to only enter the ear canal as far as it fits -- simply place the soft spiral tip in your ear, twist the easy-grip handle in the direction of the arrow and remove. It's that easy!
The innovative spiral design works to extract earwax from the canal with a smile twist, and does so in a pain-free process. When used regularly and according to directions, this helps to prevent earwax buildup and to maintain a healthy ear canal. And since the soft tips are washable and reusable, you won't need to keep purchasing replacement tips, unlike cotton swabs that can only be used once then discarded. Suitable for everyone's ear hygiene, the Twist Swab also makes a unique gift for health-conscious friends and family.
Using the Twist Swab Earwax Remover is easy and almost effortless. First, remove the handle from the included protective case, featuring a pre-loaded ear tip. Carefully insert the tool into the ear, without forcing the tip too far into the ear canal. To collect ear wax, twist the tip into the direction of the arrow on the handle. Important: For safety, DO NOT twist in the other direction, or twist the tip back and forth. Also, do not use this product while moving; make sure you are standing or sitting in one place. Then, when not in use, simply store the handle in the protective case, which is also great for travel.
Before reusing any of the spiral tips, be sure to clean, disinfect, and dry them thoroughly. The handle can be cleaned with dry soapy water but should be dried completely before starting the cleaning process. If you want to replace the tip, it's easy and touch-free, so no need to worry if you feel you've used the same tip too many times. Start with pressing on both sides of the tip and push forward until the tip is released. Take one of the included extra tips (the package comes with 16), then line up the slots on the tip with the grooves in the top of the handle. Push down firmly to lock the two together and you're ready to swab!
Do not use the Twist Swab on children under age 12 or on individuals who have ear tubes. Also do not use it if you experience any pain, discomfort, hearing loss, pressure, or bleeding. Consult the packaging for more important information about using the earwax remover if you are suffering from a number of specific ear-related conditions or injuries.
Do not force the tool into the ear, and only use it in the outer ear canal. Any earwax that may be impacted should be removed by a physician. Avoid serious injury by ensuring you only turn the handle in the direction of the arrow.
Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.
Refunds and exchanges are processed within 5 business days of receipt at our warehouse.
For more information on Online return policy, please click here. You can email our customer support team.
To submit a return request, please click here
In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.
To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.
Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)
Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.
Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.
For more information regarding our shipping policies, please click here.
For complete shipping policy information, please email our customer support team.
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