• Do air coolers work as well as air conditioners?

  Air coolers, like the Cool Chill Max, are designed to cool smaller spaces compared to traditional air conditioners. They work by evaporating water to cool and humidify the air. While they can be effective in reducing the temperature in a localized area, they may not be as powerful as air conditioners in cooling large rooms.

• How does the Cool Chill Max UV work?

  Typically, air coolers like the Cool Chill Max work by pulling warm air through water-saturated cooling pads. The warm air causes the water to evaporate, leading to a cooling effect. Some models may also have additional features like adjustable fan speeds and oscillation for better air circulation.

• How do you use the Cool Chill Max?

  To use a Cool Chill Max follow these steps: Fill the water tank with clean and cool water. Turn on the device and select the desired fan speed or cooling mode. Adjust any other settings, such as oscillation, according to your preference. Position the cooler in a way that allows the cool air to circulate effectively.

Online Returns Policy:

Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.

Refunds and exchanges are processed within 5 business days of receipt at our warehouse.

For more information on Online return policy, please click here. You can email our customer support team.

To submit a return request, please click here

In-Store Return Policy:

In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.

To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.

Shipping:

Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)

Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.

Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.

For more information regarding our shipping policies, please click here.

For complete shipping policy information, please email our customer support team.