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Free shipping on orders over $50
Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.
Refunds and exchanges are processed within 5 business days of receipt at our warehouse.
For more information on our online return policy, please click here. You can email our customer support team.
To submit a return request, please click here.
In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items.
Q: Do cervical pillows work?
A: Cervical pillows can help relieve neck pain. It's higher where your neck is and more compressed where your head lies. Just like having an ergonomic chair when you're working on your computer at your desk, your pillow should work ergonomically to support your neck. Cervical pillows come in different shapes and materials.
Q: How long does it take for a cervical pillow to work?
A: It may take you a few nights to get used to the cervical pillow but it should not be uncomfortable or prevent you sleeping. If the pillow is not comfortable within a week it should no longer be used.
Q: Can cervical pillows alleviate neck pain?
A: Yes, cervical pillows are designed to reduce neck pain by providing elevated support for the neck and a lower profile for the head, mirroring the ergonomic support of a chair for desk work. They come in various shapes and materials to cater to individual needs.
Q: What is the adjustment period for a cervical pillow?
A: Adjusting to a cervical pillow might take a few nights, and while it should not cause discomfort or disrupt sleep, if it's not comfortable after a week, its use should be reconsidered.
Q: Do cervical pillows work for side sleepers?
A: There's not a better match like cervical pillows for side sleepers. Cervical pillows keep the neck in correct alignment with the spine to ensure your muscles relax properly. It also improves your sleep by relieving and supporting tense muscles in your neck.
Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.
Refunds and exchanges are processed within 5 business days of receipt at our warehouse.
For more information on Online return policy, please click here. You can email our customer support team.
To submit a return request, please click here
In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.
To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.
Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)
Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.
Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.
For more information regarding our shipping policies, please click here.
For complete shipping policy information, please email our customer support team.
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