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Free shipping on orders over $50
Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.
Refunds and exchanges are processed within 5 business days of receipt at our warehouse.
For more information on our online return policy, please click here. You can email our customer support team.
To submit a return request, please click here.
In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items.
Exclusive to Showcase, this all-terrain electric scooter is built to last, featuring double suspension shocks that offer the latest in shock absorption technology. The sturdy 10” rubber tires give you dependability on rougher surfaces as well as even more shock absorption. You’ll enjoy the power of the new and improved 350W motor, providing the zip you need to get where you’re going at a top speed of 25 km/hour (15.5 mph). And with the three easy-to-adjust modes of cruise control available, you can set the travel speed you want, based on traffic conditions and terrain.
We’re also very excited to announce that this time around, the Gravity Blade All Terrain E-Scooter 10.0 incorporates technology that allows you to repair and/or replace almost any part of your scooter, including your handlebars, power adapter, friction brake, screws, gaskets, or even the battery if necessary. We understand accidents happen, so if it ever comes to it, there are six (6) different replacement kits available. See details below.
This Gravity Blade handlebar replacement kit comes with a complete handlebar assembly that includes your handle bars, throttle, brake handle, display screen and LED light. This kit is guaranteed to match the OEM parts for your handlebar assembly.
If you ever have damaged these parts from a slip and fall or you encounter error codes E0: Communication Error, E2: Throttle Error, or E3: Brake Error displayed on your scooters display screen this kit will solve your issues. Easy repair can be done in 15 minutes or less.
Included:
1x Pre-Assembled Handlebar
This Gravity Blade replacement kit comes with a 36V lithium battery to replace the depleted set within the scooter. This kits is guaranteed to match the OEM battery for your Gravity Blade 10.0 2021 All Terrain E-Scooter. For the best performance you need to charge your battery every 4-6 weeks even if the scooter is not in use.
To know if you need this product you will notice that your battery will no longer take a charge or you notice an E7 error that is displayed on the display screen on the scooter.
Includes:
1x 36V Lithium Battery
1x Gravity Blade grip tape
4x Foam battery protector
1x Rubber Strip
This handy screw replacement kit comes with eight screws of two different kinds, so you can rest easy knowing that you have backup for any screw that may come loose in your Gravity Blade 10.0 Scooter's handlebars or battery system.
Includes:
4x Allen Screws
4x Star Screws
This back friction brake replacement is to replace your depleted set within your scooter. This part is guaranteed to match the OEM back friction brake for your Gravity Blade 10.0 scooter.
Included:
1x Pre-Assembled Back Friction Brake
1x Gravity Blade grip tape
1x Rubber Strip
This Outside Power Adapter is guaranteed to match the OEM power adapter for you Gravity Blade 10.0 scooter.
Type: Li-Ion Charger
Operation: Red Light indicator means charging & Green light indicator means full or disconnected
Input : 100-240VAC 50/60Hz 2A
Output: 42V 1.5Amax
Includes:
1x Power Adapter
This rubber gasket is guaranteed to match the OEM power adapter for you Gravity Blade 10.0 scooter. This replacement part is needed to keep your charging port dry at all times if your original rubber gasket becomes damaged. Easy repair can be done in less than a minute.
Includes:
1x Rubber Gasket
Shop with confidence knowing that we offer 30 day money back guarantee. Just ship your item back to our warehouse for a full refund, replacement or exchange.
Refunds and exchanges are processed within 5 business days of receipt at our warehouse.
For more information on Online return policy, please click here. You can email our customer support team.
To submit a return request, please click here
In-store returns are easy. Return your item within 30 days of purchase to receive a refund, exchange or store credit. Our specific return policy varies between items. For full details, please click here.
To process an in-store return or exchange, please visit any Showcase store location with your original transaction receipt and our store team will be glad to assist you.
Showcase offers Free Canada Wide Shipping via standard service for orders over $50. For orders under $50, a $9.99 shipping fee applies (additional handling fees may also apply)
Showcase has partnered with Canada’s top courier services such as FedEx, UniUni and ICS to ensure the safe and timely delivery of your order.
Orders placed on our website are shipped next business day. Most Canadian orders are delivered within 1-2 days.
For more information regarding our shipping policies, please click here.
For complete shipping policy information, please email our customer support team.
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The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as “you”) with Osiris Inc. o/a Showcase (hereinafter referred to as “Showcase”, “us ” or “we”), through the Showcase website, mobile website or mobile application or via telephone (jointly referred to as the “Website”)
By using the Website and/or placing an order, you agree to be bound by the terms and conditions set out herein (the “Terms”). Please make sure that you have read and understood the Terms before placing your order.
Only persons who are at least the age of majority, 18 or 19 years old depending on the province/territory, and who are not under guardianship, and are not acting in a capacity of a company, and have a residential or other address in Canada may place an order.
The inclusion of products or services on the Website at any given time does not imply or guarantee that these products or services will be available. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without providing you with prior notice. The version of the Terms that will apply to your order will be those on the Website at the time you place your order.
Showcase wants to provide the best possible online experience. To achieve this goal, we need to be sure that our services run like clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Website, or which impacts the security of the Website, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the Website, or to copy content from the Website. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
The prices displayed on the Website do not include Harmonized Sales Tax (HST), local retail sales tax or the delivery charge. The HST or local retail sales tax will depend on the place of delivery and will be calculated in the checkout prior to completing the purchase.
The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. Our standard delivery fee for order over $99 is $9.99, with the option of Express Shipping for an added cost. If we are unable to deliver your order in full and have to make more than one delivery, there may be an additional charge for any subsequent deliveries. This applies when you have placed an order for an in stock item and for a pre-order item in the same transaction. The in-stock item will be shipped first and you will then pay a single additional handling fee for the pre-order to be shipped at a later date. Prices in-store and online may vary.
The ordering options available to you are the Website or in store. Please visit our customer service pages for more information.
Once you have placed your order, you will receive an email confirmation. If Showcase is unable to fulfill your order, any unshipped items will be cancelled and the charges for those items refunded. Refunds will be issued to the card of purchase. Please allow up to 48 business hours for any refunds to be reflected by your financial institution.
Showcase exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order to an address in Canada in accordance with your selected delivery option. You can find our full shipping and delivery policy here.
Showcase strives to process all orders within 1 business day of being placed. Once processed, your order will be shipped, with delivery times varying depending on the level of service you select. Orders placed with Express Shipping will be delivered within 2 business days of being processed. Orders placed with standard shipping will be delivered within 10 business days of being processed.
Showcase processes and ships orders from our Toronto Warehouse weekly from Monday - Friday. Orders placed on weekends will be processed and/or shipped the following business day.
If your order does not arrive by the scheduled date, please contact Customer Service.
Any online purchase can be returned to our site within 30 days of delivery. A refund will be issued to your original method of payment. We are happy to issue a full refund for your purchase, however, you will be required to cover the cost of shipping your return. You will find the full Returns Policy here.
If you wish to cancel or return your order, please fill out this form to get a Return Authorization Number and return the item(s) to us as set out in section 6 (Returns) below within the 30-day period set forth in this section 5. We will provide a refund use the same method used to make the payment as soon as possible and at the latest within 14 days of receiving your return.
If the item you have received is defective, please notify Showcase promptly and return the item in accordance with section 6 (Returns) below. Showcase will, for any products deemed defective, provide an exchange or store credit. Please contact us for more information The provisions set forth herein do not limit any applicable statutory rights.
In the event of an error in connection with any products or services displayed through the Website (including typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability), Showcase reserves the right to cancel any order prior to the time it is delivered to you.
Showcase guarantees the repayment or, if desired, the exchange of returned items in accordance with the provisions of Section 5, provided that all items have been returned in the condition in which they were received. This means that the items must not be damaged, dirty, washed, altered or worn, as applicable. In addition, all tags and labels must be intact.
Your purchases on the Website cannot be returned or exchanged at a Showcase store.
You can pay for your goods in various ways as set out below.
Credit card: You can enter your payment details at the time you place your order using a valid credit (VISA or Mastercard). The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched. Showcase reserves the right to check the validity of the credit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.
Paypal: When paying by PayPal, Showcase reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Showcase reserves the right to deny any purchase.
Nothing in these Terms shall exclude or limit Showcase’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
You expressly understand and agree that Showcase shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever, including but not limited to, damages for loss of profits, goodwill or other intangible losses (even if we have been advised of the possibility of such damages), arising out of, or resulting from, your use or inability to use our website; the use of any content or other material on our website, the cost of procurement of substitute goods or services resulting from any goods, data, information or services purchased or obtained or transactions entered into or messages received through or from our website; unauthorized access to or alteration of any transmissions or data sent or received between us; statements or conduct of any third-party on our website; or any other matter relating to our website. in no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, in connection with your use of our website. if you are dissatisfied with any portion of our website, or with any of these terms of use, your sole and exclusive remedy is the discontinuation of your use of our website.
Our maximum liability to you for any loss or damage arising in connection with your order on the Website shall be limited to the total price of your order.
If there are defects in the goods you have purchased, Showcase abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know in accordance with Section 5 above.
Showcase reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at the Website remain with Osiris Inc. and its subsidiaries or licensors. Any use of the Website or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Showcase.
Osiris Inc.
Registered office: 1 Wilkinson Road, Brampton, Ontario L6T 4M6
Contact customer service here
For our Forced Labour and Child Labour commitment and policy, click here